How it Works

Nkwa Pay allows you to request payments directly from your customers. Funds will be transferred from the customer’s mobile money wallet to your Nkwa Pay account. To complete the transaction, the customer must explicitly authorize the payment by entering their PIN. The processing time for the transaction typically ranges from a few seconds to several minutes.

Collection Status

Once your payment collection request is submitted and processed by the Nkwa Pay platform, it will transition through one of the following statuses:

StatusDescription
PENDINGThe collection request has been accepted and payment is pending
SUCCESSFULThe collection request has been successful. This is a final state.
FAILEDThe collection request has failed. This is a final state.

Each status represents the current state of the transaction in the payment process.